Customer Service Perspective

The Customer Service Perspective provides an easy comparison of an
individual’s perspective with your company’s customized customer
service perspective. It is used for placement, self improvement and
coaching.

It cost six to ten times more to acquire a new client (customer)
than it does to sell to existing ones, and, dissatisfied customers can
wreak havoc in the marketplace, makes this issue more important
than ever.

Measures: A. Behavioral Characteristics
• Trust
• Tact
• Empathy
• Conscientiousness
B. Proficiencies
• Vocabulary
• Numerical
C. Job Match
D. Company Service Perspective

Time To Take: Less than 30 minutes

Research and Validation Study: 2003

Reports: Placement Report
Coaching Report
Individual Report
Company Service Perspective

Customizable: Develops Job Match Patterns by:
• Position
• Company
• Manager
• Geography

Administration: Internet and/or Paper/pencil

Scoring: Internet

SEO specialist London – Increase organic search engine rankings. Increase your sales. Increase your profits. The UKs leading SEO company. FREE SEO ANALYSIS – Call 0845 331 3512 today!

Top SEO Services – SEO Company in Australia – UNRIVALLED results, HUNDREDS of satisfied clients, free website & keyword analysis. Call us now and dominate Google Rankings!